This website is operated by Heeyoun Shim (CEA Reg. No. R074638D) and Marcus Ong (CEA Reg. No. R000277G), property salespersons with ERA Realty Network Pte Ltd (CEA Licence No. L3002382K). We are appointed Joint Marketing Agency for Thomson Reserve under ERA Realty Network Pte Ltd. This is not the developer's official website. This policy explains how we handle your personal data under Singapore's Personal Data Protection Act 2012 (PDPA).
Information we collect
We may collect personal information you give us through the enquiry forms on this website, or by phone, SMS or WhatsApp. This may include:
- Your name
- Your phone number
- The number of bedrooms you are interested in and your purpose of purchase (investment or own stay)
- Any other enquiry details you choose to share with us
How we use it
We use your information only to:
- Respond to your enquiry
- Send you the e-brochure, floor plans and project information you asked for
- Arrange showflat viewings and consultations
- Follow up with you by call, SMS or WhatsApp on the property services you requested
Sharing of information
We do not sell your personal information to anyone. We share it only where needed to handle your enquiry or a purchase, or to meet regulatory requirements, for example with ERA Realty Network Pte Ltd, the developer's sales team if you go on to book a unit, and the service providers that store our enquiry records (Google).
Cookies and advertising
This website uses Google's tag to measure when an enquiry form is submitted after a visit from one of our Google adverts. It does not send your name or phone number to Google Ads. You can manage advert personalisation in your Google account settings.
Data protection
We take reasonable steps to protect your personal information from unauthorised access, use or disclosure. Enquiries are kept in a private, password-protected account and seen only by the people named above. We keep them for no longer than needed for the purposes above, and delete them on request.
Your consent
By submitting your details on this website and ticking the consent box, you agree to us collecting and using your personal information for the purposes above. You can withdraw your consent, or ask to see, correct or delete your information, at any time by contacting either of us below.
Contact us
About ERA Realty Network Pte Ltd
CEA Estate Agent Licence No. L3002382K
450 Lorong 6 Toa Payoh, ERA APAC Centre, Singapore 319394
Tel: +65 6226 2000 · www.era.com.sg
We are salespersons registered with ERA Realty Network Pte Ltd, a licensed estate agent under Singapore's Council for Estate Agencies (CEA). You can check our registration on the CEA Public Register.
This policy may be updated from time to time. The latest version will always be on this page.